Chris Znerold Product + Brand Systems · AI Design Engineering

Moments that matter

Creative director for Kodak, 2015 to 2016

Strategy:

The category is flat. Moments are not, and the picture you want on the wall is often the blurry one. So the camera roll got sorted by moment rather than date.

Design:

A prototype: a feed organized by emotional moments, your photos dropped into lifestyle scenes, gift suggestions from Facebook events, and a checkout that keeps the product picture in the viewport from launch to purchase.

Leadership:

Portal's seat, working with Kodak. I designed the product experience and the brand expression in 2015. Kodak shipped a lighter build within two months in 2016, and it was adopted quickly. The strategic identity survived.

Every digital gifting app sells the same transaction. Pick a photo, pick a mug.

Product in Hand

Sorted by moment.

A feed of moments rather than products: Family Love, Forget Me Not. Your photo is already hanging in the room in the picture. The print you are buying stays on screen to the receipt.

The Family Love screen annotated: date trigger, moment category, Kodak product, customer image
A phone on a wood table under dappled light, the My Journey moment on screen

Product in Life

The blurry one, framed.

The blurry one from Annie's birthday is the one you want on the wall. The app finds it, hangs it in a room so you can see it there, and ships the print. You never chose a mug.

A phone held over a park, the Places We Love moment on screen
Annie's Birthday: the print placed on a wall in the room, on a phone on the wood table
Screens

Product in Culture

Every picture, none framed.

A phone holds every picture you have taken and none of them are on a wall. The category answered with a transaction and a feed sorted by date. Algorithms are clever. They would never pick a blurry photo.

A phone on the wood table under dappled light, Annie's Birthday framed on screen

Position:

Head of Brand & Product at Portal

Services:

Research, Strategy, Design

Partner:

Kodak

Status:

Built 2015, shipped 2016